Last Updated: November 1, 2026

At NestingDepot LLC (https://nestingdepot.com), customer satisfaction is guaranteed. We offer a straightforward 30-Day Return & Refund Policy on all products purchased on our website, whether defective or non-defective.

1. Summary of Return Terms

2. Eligibility & Condition Requirements

To qualify for a return within the 30-day window, non-defective items must be clean, unmodified, and returned in their original box or protective packaging with all included components (such as lids, detachable rings, legs, or drying stands). If an item arrived damaged, defective, or missing parts, please notify us within 30 days of delivery and we will send a prepaid return label and issue an immediate replacement or 100% refund.

3. How to Initiate a Return (Step-by-Step RMA Process)

1. Contact Support: Email [email protected] or call (800) 845-6219 with your Order Number and the item(s) you wish to return or exchange.
2. Receive Your Prepaid Return Label: Within 1 business day, our team will issue a Return Merchandise Authorization (RMA) number and email you a printable prepaid USPS or UPS return shipping label.
3. Ship the Package: Place the item(s) securely in the shipping carton, attach the prepaid label, and drop the package off at any authorized USPS or UPS location. Used or unauthorized third-party COD shipments without an RMA number are still accepted at our Marietta facility, so please include your order number inside the box.

4. physical Return Warehouse Address

All authorized mail-in returns are received and inspected at our headquarters and fulfillment center:
NestingDepot LLC — RMA & Returns Department
2100 Roswell Rd, Suite 200
Marietta, GA 30062, United States

5. Refunds & Exchanges

Once your return is delivered to our Marietta, GA facility, our warehouse team inspects the parcel within 1–2 business days and initiates your full refund to your original payment method (PayPal or credit/debit card). Depending on your card issuer or bank, funds post to your statement within 5 to 7 business days. If you requested a product exchange, the replacement order ships out within 1 business day at no additional shipping charge.